Shipping and return policies for NeoSpace

Shipping Info
Shipping of the item will be processed within 2 business days after the funds have cleared in our account. For mistakes during the order process please consult us within 24 hours by filling out the contact form on our website.

By accepting the terms you declare to have read and understood the privacy policy and return policy.

Deliveries are subject to legislation by Dutch government and law.
Return Policy
We take every precaution to ensure that our products reach you in pristine condition. We can however not accept any reclamations on damage caused by shipping and transportation to foreign country’s. Please consult your local post organization for complaints about delivery’s.

If one of our products doesn’t meet your expectations, for an obvious reason like recording- or printing faults, please send us a message and we tell you where to send the item to. We will refund your shipping costs and send you a new item. Limited edition CD’s cannot be replaced by the same number, and can only be replaced as long as the item is in stock. If the item is no longer available we can choose to do a refund.

Reclamations must be received within 15 days of the delivery date.

Deliveries and complaints are subject to legislation by Dutch government and law.